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 Restoration Service
This page is dedicated to insurance companies dealing with restoration issues. Individuals can learn about or restoration services by visiting our Fire and Mold page. The Clothes Doctor is no ordinary dry cleaner. We provide fabric restoration services specializing in the restoration of garments and window coverings damaged in a smoke, fire or water loss. We have designed a program to minimize the loss while offering value to both your insurance company and insured. As restoration professionals, we understand each insurance claim is unique. The Clothes Doctor manages each loss with individual attention promptly, honestly and professionally. The Clothes Doctor has handled over 1500 garment restoration jobs since its incorporation, saving insurance companies millions over the years. We specialize in garment restoration for the insurance industry, and we are a supplier to every major homeowners insurance company that has coverage in California. Weve made tremendous investments in the latest technology and service upgrades including procedures to ensure smoke, water, humidity, mold and contaminants are thoroughly removed from damaged garments. The benefits to you are happy insureds and increased savings to your company. Our disaster restoration business is supported by a 24-hour restoration claim service, multiple storage facilities, and professionals trained in restoration cleaning. Just look what we can offer your company: Quick Response and Processing One call service. Just tell us the insureds name, address and telephone number, and the scope of service authorized by your company, and when you want us to be there. We provide 24-hour a day, 7-day a week service to the loss site. We can meet you at the site to help determine the extent of damage and how best to minimize the loss. Our Priority Service includes prompt processing of rush items for return within 24 hours after deodorization. Complete orders are typically ready within two to three weeks. Finished orders are delivered back to the insured as requested. Full Assistance and Documentation We employ trained technicians who work with your insured to explain our service and handle any questions they may have regarding the restoration of their items. A complete computer generated documentation package will be billed promptly after pick-up. This documentation includes a listing of items cleaned, services performed and non-restorable items. No hassle policy in settling disputes with insured. We handle any problems concerning the dry cleaning order promptly and fairly. Quality Service Delivered Professionally We have separate warehouse facilities for processing orders, including large ozone rooms for deodorization and drying, complete laundry and specialty cleaning stations, and space for customer viewing, appraisal and storage. Trained inventory personnel reject items deemed uncleanable before any costly cleaning attempts. We sort, separate and pack articles on site to prevent cross contamination with items that can not be salvaged. We can provide onsite inventory at your request. Give us a call at (949) 206-1557. We look forward to helping you and your insured. | Return Home | Retail Service | VIP Service | Pick-up and Delivery | Fire and Mold | Insurance and Restoration | What's New | Contact Us | Coupon Print Page | |
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